See the overview below with frequently asked questions about our service and our products. For questions about specific products, you can also check the product pages where you will find an FAQ (frequently asked questions) section for each product.
No, you do not need an account to order, but it is handy. This way you can save useful information in your account, such as your delivery address and order overview. We will always treat your information confidentially according to the GDPR guidelines. You can also delete your account and data at any time.
The Netherlands and Belgium: If you order on Monday – Friday before 22:00, the delivery person will offer the package for the first time the next day.
Europe: Delivery time 2-3 working days.
Worldwide: Look at the shipping page for details of the specific country.
Products can be returned within 30 days provided the products are in new condition and unopened. Look at our return page for further details.
Go to the Returns page and see if you meet the return conditions. Then go to our return portal via the link on the return page.
The shelf life is always stated on the back of the packaging, at the bottom.
All our products have a long shelf life. We always try to guarantee a minimum shelf life of 12 months. We can do this because our products are always freshly produced and the stock we keep is small.
The products are best kept closed and at room temperature, out of direct sunlight and out of the reach of children. The ideal temperature is between 15 and 25 degrees Celsius.
All our products are suitable for Vegetarians.
In addition, many of our products are also suitable for Vegans. These products are completely plant-based and sustainably produced. They can be recognized by the Vegan logo on the packaging and are certified by 'the Vegan Society', which ensures that the products are actually completely plant-based and that they are produced without animal suffering.
Our products are free of unhealthy additives and are made with organic and/or plant-based ingredients that are produced in a sustainable way. All our products are therefore free of GMOs, soy, preservatives and artificial flavors and colorings.
Due to the natural nature of our products, without any unhealthy additives, it is safe to take the products according to the instructions for use. Also during pregnancy and breastfeeding. However, be aware of any allergies and always consult a doctor if in doubt.
The dosages are determined based on the needs of adults. So children need less of the recommended dosage or the same dosage but less often. When in doubt, always consult a doctor.
We are an Organic Certified company but not all of our products are Organic Certified. This is clearly indicated on the packaging and product pages.
Skal ensures that all our ingredients, suppliers and ourselves meet the strict guidelines for Organic Farming. Sustainability, animal welfare and the natural life course of animals and crops are of paramount importance. Without using hormones, antibiotics, pesticides and other artificial additives and production methods.
We only work with FFSC22000, IFS or BRC certified suppliers. This means that all raw materials are fully traceable and are extensively tested for the absence of harmful substances. In addition, it is tested whether the nutritional values are actually correct and there is also a test on the end products. All tests are performed by external laboratories.
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